All payout requests will be processed as per below schedule

Mode of request Segment Request day Cut-off time
BOX (Back Office)  All segments Mon – Fri 7:00 am
NEST Trader/NEST Web/Sine Mobile/Sine web  All segments Mon – Fri 11:59 pm

Equity/Commodity payouts placed before 7.00 am, will be debited from your account on the same day in the morning around 9:00 am and you would get funds into your bank account as per RBI settlement timings.

Time taken for funds to reach in your bank account

  1. Equity payout: So if you request payout from equity account and if you have linked ICICI bank with us, the funds will be credited to your bank account within next 3 to 4 hours from the time of processing payouts from our end.
    Commodity Payout: The same way, if you request payout from commodity account and if you have linked Axis bank with us then funds will be credited to your bank account within next 3 to 4 hours from the time of processing payouts from our end.
  2. In case if your account is with any other bank then we process your payment through NEFT which would be processed by the bank and amount would be credited to your bank account as  per RBI settlement timings.
Note: Payout request placed over the phone or email will not be accepted. 

Reasons for which payout processing could get delayed

  1. In any case if bank does not release your funds then you would get delayed credit to your bank account.  
  2. In case there is any clearing holiday, your payout request will be processed on next working day after the clearing holiday.

Reasons for payout rejections & partial payments

In case you requested for a payout but your request was only partially processed/rejected, below could be some of the reasons for the same.

  1. When you sell stocks in cash segment, the funds for the same are received from the  Exchange on a T+2 (two days later) basis. Hence, the payout request for those funds can be placed only after they have been received from the exchange.
  2. In case of FNO/Currency/Commodities, funds are received on T+1. Hence, the payout request for those funds can be placed only after they have been received from the exchange.
  3. Fund transferred by NEST instant payin(Through Atom) on any day will not be eligible for placing payout on same day. You are required to place payout after T+2 days (T=Working day of bank and stock exchange).
  4. If there is a margin shortage in FNO/Currency/Commodities positions (eg. due to any MTM loss) payout request might not get processed completely.
  5. Short selling of stocks: When you short sell any stock in intraday and fail to buy back it on the same day then the shortage amount is blocked in your available balance. Ex: If you sell XYZ stock of value Rs.10000 in intraday, and as there are no seller you cannot buy back the shares. This leads to short sale of securities. This Rs.10000 will be blocked in your trading account.
  6. Short delivery from exchange: When you buy shares on Monday, you will receive these shares on Wednesday from the exchange. When you sell the same shares on Tuesday, you need to give back on Thursday to exchange. In case if you do not receive shares on Wednesday, you will not be able to give them back on Thursday. This is considered as Short Delivery of shares. In such cases the total value of stocks sold will be blocked by the exchange.

Comments

  1. Pingback: Payout schedule | Knowledge Base

  2. vraj patel

    if i payout in commodity section after 6 pm.At which time i get money in my bank account.i have axis bank linked with it?

    1. Trade Smart Online Article Author

      Hi Vraj,
      If you place the payout request on Monday after 6:00pm then the request would be processed from our side on Tuesday evening. You would get the money to your bank account on Wednesday morning. Hence, we would suggest you to request before 6:00pm. Please note we do not process payout on Saturday and clearing holiday. In such case you might receive funds with some delays.

    1. Trade Smart Online Article Author

      Hi Eswaran,
      The equities payout request received before 6 pm on Friday gets processed on the same day. The payment shall be credited in your bank account as per the RBI settlements. In case there is a clearing holiday (bank holiday) on Saturday (2nd and 4th) then you shall get the credit by Monday or on next clearing day.

  3. Sudhir RN

    fund transfer process on SINE mobile App, payout time 6.24pm on today,How many times to get amount on my bank account. My trading account linked with icici bank.

    1. Trade Smart Online Article Author

      Hello Sudhir,
      The cut off time for payout is in the morning 7:00 am. If you place your payout request before 7:00 am from BOX then you will receive funds by 10:00 am. If you place payout request after 7:00 am then your request will get processed on the next day and you would get money by 11am. Hence, request you to plan your payout request according to the cut off time. Your recent request has already been processed. You must have received the same to your bank account, Kindly check the same.

    1. Trade Smart Online Article Author

      Hello Santosh,
      We do not charge any amount for withdrawing funds from your trading account(payout).

    1. Trade Smart Online Article Author

      Hi Arshad,
      You must have received login credentials to your registered email ID. However, we also have arranged a call for your further assistance.

  4. Armaghan Ashraf Siddiqui

    I have raised a payout request at 11am on Wednesday. My bank account is in Bank of Baroda. When will the amount reflect in my bank account?

    1. Trade Smart Online Article Author

      Hi Armaghan,
      You have placed your request at 11:00 am which would get processed on the next day morning. The payout for today has already been processed from our end. You must have received the same to you bank account. Kindly check the same.

      Let’s understand by an example.
      Payout placed from BOX from 7 am on Monday till 7:00 am on Tuesday will get processed on Tuesday morning. You would get money to your registered bank account by 12 noon on Tuesday. Payout placed before 12 am at night on Monday from Sine mobile, Sine web, NEST trader and NEST web will be processed on Tuesday morning. Here as well you would get money by 12 noon to you bank account. You would plan your request accordingly.

  5. Ujjwal Jaiswal

    I have been apayout at 11 am Wednesday but till Thursday 6 pm it is not credited in my bank account

    1. Trade Smart Online Article Author

      Hello Ujjwal,
      We are unable to track your client code. Please share your client code so that we can check if there is any issue.

  6. Altaf C Mulla

    Is there any charges for requesting payout amount.My account is in Union bank of India ,the last time when I requested an play out amount of Rs169, I received Rs167 from ICICI bank, so is there any certain percentage of charges which are charged by ICICI bank for the pay out amounts?

    1. Trade Smart Online Article Author

      Hello Altaf,
      You had requested for Rs.169 but you had only 167 balance in your trading account. Hence, only 167 amount was processed. We do not charge anything for payout. You may check with ICICI bank for their charges.

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