Fund payout/withdrawal requests are processed as per the below schedule:

SegmentRequest dayCut-off time
Equity/Currency/Derivative/CommodityMonday – Friday6.00 pm

Note:

1) All Pay-out requests placed after Friday 6.00pm till Monday 6.00pm will be processed on Monday and you would get your funds to your bank account as per RBI settlement cycle.

2) In case there is any clearing holiday, your payout request will be delayed by one more day.

Kindly refer Important points regarding payout processing for more information.

Comments

    1. Trade Smart Online Article Author

      Hi Narayan,
      If you have placed payout from BOX, go to My profile and click on edit option. It will give you Modify or Cancel option. Kindly note that your request can be cancelled/modified only if the status is in “Pending”. If the status is in “Processed” then you cannot cancel/modify the request. Kindly share your client code and the payout amount, we will check whether the request is placed from trading software/back office(BOX)/web-based portal.

  1. vishal singh

    Sir apko payout me kitna time lagta h sabi vomony ka to 2 hiur me ho jata h bua apko morning se 6 hours ho gye h. C code YUPV99
    Sabse bekar services.

    1. Trade Smart Online Article Author

      Hello Vishal,
      It seems that you have sent payout request in the late evening hence it go delayed. Request you to send payout request before 5pm to get faster payments.

    1. Trade Smart Online Article Author

      Hello Obamavic,
      Since currency market closes in the evening at 5:00pm, we process payout in the evening after the billing is done at around 6:00pm. This NEFT will be processed in the first cycle of RBI on next day morning, around 8:30am. Generally NEFT transactions would take 3-4 hours from the RBI cycle, to get credited to your account.

    1. Trade Smart Online Article Author

      Hello John,
      Hope you had placed your payout request on 4th October morning. All payout received till 5pm will be processed on same day after 5pm. Since you have linked ICICI bank, you got the credit on the same day evening. In case of other bank other than ICICI, you would have received on 5th morning.

  2. Dinesh Kumar

    Ytnd08.. I had raised a payout yesterday for 70 k .however u guys have processed for my balance AMT of 1428 instead of 70 k. I hv again raised a payout today. Please process it correctly this time and pls process it ASAP.

  3. Ravipudi Chandu Kumar

    Hi SIr,

    I have linked ICICI bank account. done a payout before 12:pm on 30th November 2017. today is 1st Dec 2017 i have not received the amount in my account still.

    1. Trade Smart Online Article Author

      Hello Ravipudi,
      The amount has been debited in your trading account. There could be some process involved due to month end. You would receive the funds by today. Kindly let us know in case you don’t receive the same by today.

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