Comments

  1. Abdul Majeed

    your brokerage could have been 0.007% or Rs.15 flat per order – which ever is lower. then there will be no need of these plans above. making it crystal clear brokerage terms. but this is kind of silly.. its time to update i suppose. All your policies, softwares etc seem to be matching your competitor Z***dha but not the brokerage. Even though they charge 20 but they have an option of lower percentage too. Just my concern.

    1. Trade Smart Online

      Hi Abdul,
      We understand your concern. In order to be more transparent, we have bifurcated the brokerage plans to make it more clear. However, we shall look into it and check for the best possible way. Thank you for your suggestion.

  2. KM Nair

    where can I get detailed break up (rate, percentage etc) of other charges (other than brokerage), shown deducted in the Contract Note (STT Stamp duty, service charge, GST etc).

    1. Trade Smart Online

      Hi Kannan,

      Could you please elaborate on your query over high transaction charges for options so that we can check and assist you.

    1. Trade Smart Online

      Hello Anil,
      It depend on which brokerage plan you have selected. In case of Rs.15 plan, you will have to pay Rs.15 when you buy and again Rs.15 during selling, irrespective of the no. of lot you buy/sell in one order. In case of 0.07 plan, the brokerage is charged based on your total turnover. Example: In case of 0.07 plan, if you buy 1 lot of Zinc at Rs.200 then the brokerage charged to you would be 73.5. Kindly check the same from our brokerage calculator link given below.
      https://tradesmartonline.in/brokerage-calculator

    1. Trade Smart Online

      Hello Kumar,
      The brokerage charges are as per the plan you have selected while account opening. We might need to check for which trade you are referring to. Kindly shared your client code for further investigation or you also send an email to [email protected] explaining the issue with trade details.

  3. Murad Chikte

    क्या मै मेरा ब्रोकरेज प्लान चेंज कर सकता हु?

    1. Trade Smart Online

      Yes, you can obviously change your brokerage plan. In order to change your brokerage plan, please follow the below mentioned procedure:

      Login to our new version of back office BOX under Trading details section, click on Edit symbol to change your brokerage plan.

      You will get a confirmation link over your registered email id, which needs to be clicked within 30 minutes from request time. You may also cancel your request if you wish to.

    1. Trade Smart Online

      Hi Bubu,
      The said link is working at our end. Can you check the same link on other browser? If the link is working in the other browser then you might need to clear the cache of the browser in which the link is not working. Kindly check again and confirm the same.

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