Demat Debit and Pledge Instruction (DDPI) is a legal document which is required as per regulations for smooth operation of demat accounts such as debit of shares when stock is sold and participated in tender offer (buyback/takeover/delist), pledging/re-pledging, debiting Mutual Fund from demat account etc. Until we’ve received your DDPI, the stocks/bonds in your demat account will not be visible to you in any of the trading applications. They will only be visible in BOX. Know how to submit DDPI online.

In case you are not able to send the online DDPI, and still need to sell your stocks, you may give us an electronic instruction to debit the shares from your demat account and transfer those shares to our pool account for payin to the Exchange. You can then sell the shares from the trading terminal.

How to give this electronic instruction?

  1. Go to Box (through Sine or by visiting BOX Back office)
  2. Go to Portfolio > Holdings. You’ll see a screen as shown below
    E DIS 1st Screen

  3. You’ll find a button “Authorize Holdings” on top of Report.
  4. Click on “Authorize Holdings” to provide your authorization to update and sell it through a trading application.
  5. This will open a new page/window, which will ask you to authorize the transfer of shares from your Demat account to our pool account via E-DIS for selling purposes. Please click on the “Continue” button to proceed further.
         TPIN 1
    1. In case the OTP is not generated from CDSL then you shall be taken to CDSL website as shown below.CDSL login
    2. Enter BO (Beneficiary Owner) ID, Pan number and generate the TPIN. You may find BO ID from BOX My Profile section. Click on “Download Client Master”.
    3. You shall receive a TPIN to your registered mobile number and email ID from CDSL.
    4. After you generate the TPIN from the CDSL site, kindly come back to BOX back office >> Holdings, enter the TPIN and proceed further.
  6. After clicking on the Continue button. You will be redirected to CDSL’s website and will be prompted to enter an TPIN which is sent to your registered phone number and email ID from CDSL.
    CDSL OTP2
  7. After you enter the above TPIN, you will be redirected to BOX and your holdings shall be displayed in the trading application. Please do not close the window till you are redirected from CDSL to BOX page.
  8. You will now be allowed to sell your shares using any of our trading applications.

Points to note

  • The authorization will be valid for one day only. In case you change your mind and decide to sell the stock the next day, you’ll need to give another instruction on the day of selling.
  • The option of “Authorize Holdings” will be available only for those stocks which have been delivered to your demat account i.e. Stock in Holdings and may not be visible for Stock in Clearance (which are yet to be delivered from the Exchange)
  • Maximum value of the shares you can sell using the above method is only Rs.75 lakhs per day.
  • The “Authorize Holdings” button shall be available only between 8:45 AM to 4:00 PM on trading Days.
  • This button shall not be available if you have provided DDPI form.
  • This online instruction shall not be applicable for transfer of shares and corporate actions such as buyback or takeover corporate action activities. 
For a seamless trading, smoother function of the demat account, please submit online DDPI form through box.
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Comments

    1. TradeSmart

      Hello Sandeep,
      We understand you wish to sell stocks which are under clearance i.e. yet to be received from the Exchange using “Sell without PoA” feature. The option of “Sell without POA” will be available only for those stocks which have been delivered to your demat account i.e. Stock in Holdings and may not be visible for Stock in Clearance (which are yet to be delivered from the Exchange). The same is done to ensure the betterment of risk management and to avoid any sort of auction penalty which may take place otherwise.

      1. Sanbdeep Jha

        Though My stocks are now in holding but i am unable to see “sell without POA” option. Time is 8:07 AM.

        1. TradeSmart

          Hello Sanbdeep,
          Can you please help us with the screenshot along with the time at which you were try to check the “Sell without PoA” feature on BOX at [email protected] as it shall be visible between 8:00 AM to 4:00 PM on Trading Days (same is also mentioned under Help section of Holdings report). You may try “Sell without PoA” feature between 8:00 AM to 4:00 PM on Trading Days and revert along with screenshot in case you are facing any difficulties so that we can check and assist you accordingly.

  1. Manash

    I can’t see my shares in box office portfolio holding or pending it happen last 4 days to confirmed buy shares.I completely unsatisfied for your service,I want to close the account here.I also can’t sell my shares if my shares price which is go to low price ,they should lost your complete money.whose take responsibility for that .

    1. TradeSmart

      Hello Manash,
      We’re sorry you felt this way. We are able to see the holding under Box > Portfolio > Holdings section. We would like to know the stock name that you are referring to. As per the records, you have not furnished the POA hardcopy. Hence, you are not allowed to sell the shares directly. However, you can do so using “Sell Without POA” button available in the Holdings section.

    1. TradeSmart

      Hello Yeddu,
      Thank you for opening an account with TradeSmart. You shall be able to sell your shares without submitting the physical copy of Power of Attorney (PoA). Please refer to this link to know more how to sell share without physical PoA.

  2. PANKAJ KUMAR

    I cant find any “Sell without POA” button in Portfolio section. I also dont remember if I have given any POA in written, please help me out. what should I do to manage my holdings.

    1. TradeSmart

      Hello Saicharan,
      Can you please let us know whether you are facing any issue? It would be great if you could share us the reason for account closure. This will help us to improve our service further.

    2. Satya Vir

      The share I bought today cannot sell tomorrow without PoA or back office complicated process. But in zerodha and other brokers, it is not the case. Client can sell anyday, why so?

      Also as per SEBI, guidelines, clients need not to provide PoA. Still why are u asking, have u not readen SEBI circular.

      Please clarify with logic and rule.

      Thanks

      1. TradeSmart

        Hello Satya,
        We understand you wish to do BTST using “Sell without PoA” feature. The option of “Sell without POA” will be available only for those stocks which have been delivered to your demat account i.e. Stock in Holdings and may not be visible for Stock in Clearance (which are yet to be delivered from the Exchange). The same is done to ensure the betterment of risk management and to avoid any sort of auction penalty which may take place otherwise.

    1. Trade Smart Online

      Hello Jyoti,
      If you want to sell the stock without POA then you can use E-DIS which will be applicable to that particular stock which you want to sell without POA for that day. You do not have to submit CML or DIS. However, we would request you to submit hard copy of POA to our address for smooth functioning of your trading experience. Know more.

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