What if I forget my Backoffice account password?

There are two means to retrieve your password to access your Backoffice account. Visit the Backoffice login page and click on the ‘I Forgot’ link. You will receive a page where you need to enter your email ID and client code. Password will be sent to your registered email ID. In case you need any […]

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How do you give the trade confirmation?

You will receive email of the electronic contract note at the end of day. It will contain the summary of transaction done along with various expenses charged.

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Is it compulsory to open a demat account if I have a demat account already somewhere else?

For a smooth operation of your account and to avoid any penalties in case of delivery we recommend you to open a demat account with us.

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When is the AMC charged?

AMC is charged only towards demat account and is free for the first year. Rs.300 plus GST (Goods & service Tax) @ 18% is charged annually from second year. For applying Demat AMC, a year (365 days) is calculated from the day of account opening. Kindly note there is no AMC for trading account. Demat AMC is […]

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How can I check the shares in my account?

You can check the shares in your account through our online back office and go to My portfolio section. You can also check through NEST software and Sine mobile app.

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How can I transfer my shares somewhere else if I close my account with Trade Smart Online?

In your welcome kit you must have received the Delivery Instruction Slip (DIS) booklet. Please send us a filled DIS copy with details of the demat account where you wish to transfer the shares. In case you have not opted for DIS then request for DIS first. We will generate and courier to your registered […]

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