How will the in-person verification be done?

As per SEBI guidelines, it is mandatory for all online brokers to carry out In-person Verification of their clients registering with them along with the required documents that are attaching for opening demat and trading account. Your in-person verification will be done by webcam. You just have to send us the online request to any […]

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Why do you charge an additional amount for trading on phone when other brokers are not charging the same?

Our objective is to provide you with fast and low cost online trading platform. We charge you only for those services that you actually use.

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If you don’t have an office in my city then I might not get the right service. Whom will I approach if I have any issues?

For online trading we operate through our Mumbai office. This allows us to keep our costs low and to pass on the savings to our clients. We have several clients from different parts of India and can promise you distance won’t be an impediment for providing you better services & prompt support. We appreciate your […]

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I have never heard of your company. How is that so?

Trade Smart Online (TSO) is Mumbai based broker offering discount brokerage services in stock, commodity and currency trading segments. Trade Smart Online is part of VNS Finance & Capital Services Ltd; a traditional brokerage company which was incorporated in 1994 to offer brokerage service to India Stock & Commodity market investors.  

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Your website address on NSE is different from what you advertised. How do I know it is not a fake website?

www.tradesmartonline.in is an initiative by VNS to serve our online trading clients. Please note that the contact information is the same on both the websites.

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What if I forget my Backoffice account password?

There are two means to retrieve your password to access your Backoffice account. Visit the Backoffice login page and click on the ‘I Forgot’ link. You will receive a page where you need to enter your email ID and client code. Password will be sent to your registered email ID. In case you need any […]

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