1. Anish Agrawal

    Dear Sir, When I asked for collateral margin funding for trading in future & option it is totally refused by Trade Smart. Please Explain. I am having Rs.115000=00 worth of shares in DP of your company.

    1. Trade Smart Online

      Hello Anish Agrawal,
      Currently, we are providing margin funding for trading/limits against the available cash margin only. We appreciate your suggestion and shall look to implement the same.

    1. Trade Smart Online

      Hello Ganesh,
      As per the SEBI regulations, whenever you sell the shares we as a broker has to debit the shares from your demat account and give the shares to exchange. Brokers can only debit shares if they have POA signed by client. Hence, POA is mandatory for selling of shares.

  2. Kamlesh

    I asked about the chances of POA ever getting misused by company or individual broker since we signed the POA with blank witness and holders names…just in case

    1. Trade Smart Online

      Hello Kamlesh,
      Brokers do not have the rights to use POA other than cases mentioned in the above article. If you found any such instances, you may inform the regulators.

  3. Kamlesh

    But I was totally disappointed by trade smart online app…though my demat account was opened.Received my login credentials but to no avail as I was unable to do fund transfer through this app hence no trading took place .. whenever I tried to do fund transfer n click the submit button it use to take me to next page with a error msg it’s duplicate transaction..n later the fund transfer failed n when I went back to my agent with this concern he was totally clueless nor the support team able to guide me ….wish I didn’t opted for vns finance and capital service for account opening….just got stuck here …the only thing this agent do is following up with u with so much of documentation procedure for account opening but once they receive there account opening fees ..they are totally helpless n clueless as in my case…

    1. Trade Smart Online

      Hello Kamlesh,
      We apologize for the inconvenience caused to you. Considering your issue we have made some changes in the back end in your account for fund transfer. We hope it should work now. In case you’re still facing the issue, please let us know, we shall look into it and provide you the solution.

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